Frequently Asked Questions

HOW DO I GET FREE SHIPPING

We offer a flat rate USPS shipping of only  $10 on all orders up to $99.99 and FREE SHIPPING on orders of $100 or more – some exclusions may apply

 

SHIPPING DELAYS DURING HOLIDAYS:

Please be aware that shipping carriers will be experiencing an increase in the volume of packages being handled during the holiday months. While we work diligently to dispatch your orders promptly, these circumstances may lead to slight delays in the delivery of your package. Rest assured, our team is committed to monitoring your shipments closely and providing any necessary support to ensure your orders reach you as quickly as possible. We appreciate your patience and understanding during this busy time for shipping services. For any inquiries about your order status or further assistance, please don’t hesitate to email us at cparsons1002@gmail.com

 

DIFFERENT SHIPPING & BILLING ADDRESSES:

Due to more frequent potential fraud attempts, we require ALL ORDERS to have matching ship & bill to addresses and packages totaling $100 or more USD be shipped with Adult Signature confirmation. This ensures that you get your package and it also assists with potential claims issues moving forward. Please contact us if this presents a problem for you, we can discuss alternate shipping or billing methods.

 

HOW LONG BEFORE AN ORDER ARRIVES:

To keep our prices the most affordable around, we ship most smaller orders USPS Priority Mail, but for larger orders we will most often use UPS, or FedEx. If you notify us by email before and order we can offer other shipping options that fit your needs for an addition fee. Please note we ARE NOT Amazon, and every item we engrave is made to order, so depending on order volume it may take 3-5 business days to receive a tracking number for your order. We are closed on weekends. Items shipped prior to cutoff on Friday, will not go out or update until MONDAY. Weekends and holidays are not considered ‘transit days’ for both Fedex or  UPS.

 

INTERNATIONAL SHIPPING INFORMATION:

Laser Edge Tactical does not export. We do NOT ship any firearms related accessories internationally. All orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. The only exception to this is for shipments to APO/FPO addresses, with important restrictions as noted below: PLEASE NOTE: Many of the items on this Web site are subject to the International Traffic in Arms Regulations (ITAR, 22 CFR Parts 120-130), the Arms Export Control Act (22 USC 2778), or the Export Administration Act of 1979 (as amended, 22 USC App. 2401 et. seq.) and EXPORT IS STRICTLY PROHIBITED without authorization or a license for each order as issued by the U.S. Department of State’s Directorate of Defense Trade Controls. While we proudly support the Members of the US Military deployed around the world and believe that it is a great privilege to service their needs, we must fully comply with all United States export control laws and regulations. Under these laws and regulations any shipment to an APO/FPO that is physically located outside of the 50 United States must be considered an Export, regardless of your military service status, rank, etc.

For further information regarding the applicable laws, regulations, and policies please contact: U.S. Department of State Directorate of Defense Trade Controls Compliance & Registration Division 2401 E Street NW, SA-1, Room H1200 Washington, DC 20522-0112

DDTC Response Team Tel.: (202) 663-1282 Website: https://www.pmddtc.state.gov/ddtc_public Email: deccspmddtc@midatl.service-now.com

Access to the official ITAR can be found here: https://www.pmddtc.state.gov/regulations_laws/itar.html

 

HOW MUCH ARE TAXES?

Sales tax is required to be charged for all orders and may vary from state to state. State and Government tax exempt orders will have to contact us and request a tax exempt status and et a custom invoice for any orders.

 

MISSING, STOLEN OR DAMAGED PACKAGES:

Generally uncommon in nature, however it does happen from time to time. An instance when a package might end up missing, stolen or damaged from the delivery address. Laser Edge Tactical is only responsible for the package and contents up to the point of shipping. Once your order has shipped, it is the responsibility of the carrier (usually USPS, UPS or FEDEX) to deliver it safely and in a timely manner to the address you provided.

Laser Edge Tactical IS NOT responsible for the following conditions:

   * Incorrect/ improper shipping address being input by customer

   * Missing or Stolen package when the order shows delivered – make sure your location is secure or request a signature confirmation

   * Damage to goods during shipping or delivery, please contact shipper for claims process or forms

You can be assured that Laser Edge Tactical takes great care to make sure your items are properly packaged for shipment to your door. In the event of a damaged parcel, the delivering carrier needs to be notified upon receipt of any problems. We recommend taking a picture of any damaged packages PRIOR to opening. Unfortunately, package theft is on the rise. We highly urge you to take precautions to ensure that your delivery address is safe for your packages to be left at. We also recommend using signature confirmation for your order, please leave us a note in your order comments – additional fees may apply for this service. Ask your delivering Carrier within a day or two. Generally, they can recall specific details on your package delivery. At times missing or lost packages may be with a neighbor, another family member or just out of plain view. If you suspect your package was stolen, you must file a Police report to file a claim with either UPS, USPS or FEDEX. Do NOT wait, please make it a Priority to process immediately.

 

RETURNS:

Generally, as a wholesaler, we do not accept returns unless an error was made by Laser Edge Tactical. Since most items are customized, we consider all orders and sales final.

 

Laser Edge Tactical highly recommends that any and all firearms accessories or components be installed by a certified armorer or qualified gunsmith. Firearms are technical and intricate systems and demand proper attention. Improper installation of parts and or accessories may result in a dangerous malfunctioning condition, which may cause an accidental discharge, damage to the firearm, serious injury or death to the operator or other persons. Buy purchasing from our website or placing an order with us, the purchaser acknowledges, understands and accepts full responsibility of his or her actions.

 

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

 

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

1. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

2. To allow us to better service you in responding to your customer service requests.

3. To quickly process your transactions.

4. To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

 

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server using SSL. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Laser Edge Tactical. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release shipping/ payment information when a federal or local subpoena is served or when we believe a release is appropriate either to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 29, 2025.

 

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

By using our site, you consent to our privacy policy.